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Giving feedback, you're gonna want to sit down for this.

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Career Advice: Care Personally and Challenge Directly

In a thriving workplace, open communication is the foundation of success. Yet, many of us shy away from giving or receiving candid feedback.

Also, can we find another word for communicating transparently?

Whether it’s the fear of conflict, the discomfort of honesty, or a culture that doesn’t prioritize feedback being direct, these barriers can hinder growth and progress.

However, transparent communication is not only crucial for individual development, but it is KEY to have a high-performing team that WINS.

When it comes to communicating honestly feedback we love the principals Kim Scott laid out in her book Radical Candor.

Radical Candor is about balancing two essential elements: Caring Personally while Challenging Directly. 

By combining empathy and honesty, you create an environment where feedback honest communication is not only more effective but also helps strengthen relationships.

How to Practice Radical Candor

  1. Care Personally To be radically candid, you must first establish that you genuinely care about the person. This involves understanding their goals, strengths, challenges, and even personal interests. When people know you care about them beyond just their performance, they are more likely to listen.

  2. Challenge Directly Challenging directly means being honest and clear without sugar-coating the message or avoiding difficult topics.

    • Tip: When delivering feedback, direct communication be specific and provide examples. For instance, instead of saying, “Your work needs improvement,” you could say, “The last report you submitted had several inaccuracies that caused delays in the project. Let’s work on a system for double-checking data before submission.”

  3. Be Humble Direct and honest communication should be a two-way street. When practicing Radical Candor, recognize that you don’t have all the answers and that feedback is a conversation, not a monologue. Encourage the recipient to share their perspective and be open to feedback about your own leadership style as well.

    • Tip: Ask questions like, “How do you feel about this feedback?” or “Is there anything I could do to support you better in the future?”

  4. Be Timely For feedback to be effective, it needs to be delivered in a timely manner. Don’t wait until the annual performance review to address issues or praise accomplishments. In fact, if you didn’t do it within a reasonable time frame, wait until the issue comes up again.

  5. Focus on Next Time Any time you are delivering direct communication, focus on what the person can do differently next time.

  6. Pack Your Courage These conversations are never easy and require courage.

Tell Me SomethiN’good

We are going to practice what we preach and give you an opportunity to give us some feedback.😊

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Quote of the Week:

Kim Scott | Radical Candor

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